Environmental, Social & Governance ("ESG") | About Us

Mission

As a responsible insurer, Hong Kong Life is fully committed to implementing comprehensive Environmental, Social and Governance (ESG) elements into our corporate strategies. Achieving corporate sustainability can continue our business growth, bring long-term benefits to the company, staff, business partners and customers, as well as strengthen our competitiveness in the market.

Goals

ESG goals are essential parts of Hong Kong Life's corporate strategies and daily operational management.

Environmental

Reduce carbon footprint by sustainable operations and responsible investment
Accelerate digital transformation
Key areas of focus are waste reduction, energy conservation and plantation encouragement

Social

Promote mental and physical wellbeing to customers and employees
Support sustainable community development and fulfil Corporate Social Responsibility
Key areas of focus are diversity and inclusion, workplace health and safety, and community services

Governance

Achieve regulatory compliance by implementing standards, framework and disclosure requirements of regulators and industry governance institutions
Top-down governance with board level involvement in ESG planning and governance
Formulate and implement Enterprise Risk Management (ERM) framework to mitigate firmwide risks and identify opportunities

Environmental	Social	Governance
Sustainable Operation Implement energy efficient business practices and set up recycling guidelines and recycling station to decrease the carbon footprint in daily operations Accelerate digitalization to minimize waste and cost in operations such as paperless online application, e-claims and e-Service Awarded with Hong Kong Green Organization Certification - Wastewi$e Certificate (Excellent Level) by Environmental Campaign Committee Incorporate ESG elements into our product development Leverage new technologies to create new distribution models through digitalization and / or strategic partnerships Take ESG into consideration for vendor selection	Customer Wellbeing Member Jetso and Wellness Campaign to promote mental and physical wellbeing to customers Complimentary E-Tree program to customers to encourage green living Develop innovative products to close the protection gap for customers Employee Wellbeing "Happy Company" & "Good MPF Employer Award" since 2015 Staff Wellness Programs such as fruits, healthy food or festive gifts to staff regularly Community Investment Volunteer Activities to support social vulnerable group and promote environmental protection Donations & Sponsorship to support community services and sustainable development Actively promote the message of environmental protection and wellbeing through customer and staff communications	ESG Committee Board Oversight on ESG trends, risks and opportunities to determine the overall strategic direction. The board is responsible for ensuring Corporate Governance by board level committees and supervising the Annual Corporate Governance Report The ESG Committee is established by senior management to review and monitor the implementation of ESG strategies to be accountable at all levels Enterprise Risk Management Measure, monitor and manage sustainability-related risks and opportunities

Environmental

Social

Governance

Sustainable Operation

Implement energy efficient business practices and set up recycling guidelines and recycling station to decrease the carbon footprint in daily operations
Accelerate digitalization to minimize waste and cost in operations such as paperless online application, e-claims and e-Service
Awarded with Hong Kong Green Organization Certification - Wastewi$e Certificate (Excellent Level) by Environmental Campaign Committee
Incorporate ESG elements into our product development
Leverage new technologies to create new distribution models through digitalization and / or strategic partnerships
Take ESG into consideration for vendor selection

Customer Wellbeing

Member Jetso and Wellness Campaign to promote mental and physical wellbeing to customers
Complimentary E-Tree program to customers to encourage green living
Develop innovative products to close the protection gap for customers

Employee Wellbeing

"Happy Company" & "Good MPF Employer Award" since 2015
Staff Wellness Programs such as fruits, healthy food or festive gifts to staff regularly

Community Investment

Volunteer Activities to support social vulnerable group and promote environmental protection
Donations & Sponsorship to support community services and sustainable development
Actively promote the message of environmental protection and wellbeing through customer and staff communications

ESG Committee

Board Oversight on ESG trends, risks and opportunities to determine the overall strategic direction. The board is responsible for ensuring Corporate Governance by board level committees and supervising the Annual Corporate Governance Report
The ESG Committee is established by senior management to review and monitor the implementation of ESG strategies to be accountable at all levels

Enterprise Risk Management

Measure, monitor and manage sustainability-related risks and opportunities

ESG Promotion Incentives

Environmental, Social and Governance (ESG) is one of the most important strategies of Hong Kong Life. We have not only been actively reducing carbon footprint in our daily operations, but also provides customers with incentives on related concepts, and work with partners to promote positive changes in the environment and society, in order to advocate a more sustainable lifestyle to the general public. Learn more about our ESG promotion incentives by clicking here.

Hong Kong Life Volunteers Team

Giving back to the community is part of Hong Kong Life's corporate culture. "Hong Kong Life Volunteers Team" was established in January 2005 and has proactively participated in community services with the mission of bringing love and hope to the needy groups including low-income families and disabled people, etc.